Recently, I’ve been flying a lot on JetBlue and Southwest. This month, I’ve booked two trips with JB. That’s right, I’m turning my back on Priority Status with AA because JetBlue schedules are better, fares are lower, and their seats are more comfortable.
Over all, I’ve been very happy with JB. Then, on June 19th, 2016, this happened: I was greeted by a Jet Blue pilot who was commuting home (on this very same flight, a month ago). He recognized me (probably because I talked his ears off last time) and he wished me a happy Father’s Day. Hey, I know that’s no big deal, but I’m like a kid in a candy store when I get to chit chat with professional pilots about airplanes and about their jobs. So for this guy to acknowledge me made my day.
After we arrived, like a knucklehead, I’m the guy who left my phone in the seat-back pocket. Of course I was in a hurry to exit because I had to pee for about 2 states! And I didn’t realize I had left my phone until I exited the secure area at Dulles airport. No way to double back to the gate! UGH! So I went to the check-in counter and asked the agent for help. He made a call and asked me to take a seat. 2 minutes later, he came over and told me they found the phone and to go to the office by baggage claim to retrieve it. By the time I got there, the phone was waiting for me.
Dear Jet Blue, you’re doing it right!