More Clear App Stuff

Posted by Admin on January 06, 2025
Personal

Clear App ScreenshotI’ve encountered the CLEAR App sync problems a few times in the past several weeks, which prompted me to search for new ideas.  I found a bunch of info here at Clear’s support page.

Synopsis:

  • The new clear version 2.0 is iPhone only, for now
  • There is no new iPad or MACos version, for now
  • There is no sync version for the clear 2.0
  • The old CLEAR sync is dated… outdated, even, and unreliable.  They dropped it because it needs a complete rewrite.

Editorial:

  • DON’T update Clear on your phone from 1.x to 2 or you’ll lose the ability to sync with other devices!!

Now here’s a copy of some SYNC troubleshooting, straight from the creators of CLEAR, and it’s a hella better than mine!  In fact, I’ve used their troubleshooting steps to “repair” my recurring sync problems twice:

 

If you have been syncing Clear across devices and it jammed up, this workaround has been helping customers get sync going again:

  1. On your main device with the most up to date lists, turn off iCloud Sync inside the app
  2. Backout to the upper most level (pinch shut twice, or on iPad swipe right from left edge of screen), and shake your device twice in a row to unlock a new Advanced list
  3. Inside there, choose the Create Backup option first in iCloud Backups
  4. Then select Wipe iCloud
  5. Turn back on the iCloud setting

OR if you are trying to do these steps from Clear Mac:

  1. Go to Clear’s settings list on each device, and turn off the iCloud option first
  2. Open the About Window in Clear Mac
  3. Type “debug” with the window focused (there is no text field but if you have your sound on there will be a chime after you type the word)
  4. To be safe, try the new menubar option Clear -> Advanced -> Backups -> Create Backup
  5. Then: Clear -> Advanced -> Wipe iCloud
  6. Toggle the iCloud option off and back on for each device

P.S. This situation is far from ideal – Clear 1.x’s syncing code is very old and would be a major project to rewrite. With the New Clear on the way our plan is to build on these new foundations, iPhone only to start, and then hopefully with traction, begin investing in a new syncing design. (We have to make some tough calls as a tiny indie team.) But for the time being I hope this workaround can help 1.x users keep their syncing going.

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