So I just paid down my personal credit card to $0 for the first time in about 4 years and I’m pretty proud of myself. While enjoying the moment by admiring my current balance through the online banking website, my happiness was interrupted by a charge for $9.10 from “Center Company”.
Before calling the credit card company to contest the charge, I wanted to make sure it wasn’t something I’d bought and forgotten about. So I went to Google (as you do), and it turns out I wasn’t the only person with this experience.
Sure enough, $9 charges everywhere. So I called the Citibank Credit Cards, and to my surprise it wasn’t an off-shored call center! I digress. Then, the representative went through some basic Q&A as a matter of process when disputing a charge, and the screen popped-up: resolved. The representative claimed that she’d never seen that one before. It was clearly it’s a scam and clearly Citibank Credit Cards is aware. I just wish they had credited my account rather than me having to call about it.
The optimist in me hopes that I jumped on it before they had a chance to.