Monthly Archives: January 2014

Stop The Chat Window

Posted by Admin on January 07, 2014
IT, WTF? / No Comments

This is an open letter to corporate web sites.

Who thought an obnoxious offer “to chat” was a good idea?

Please STOP annoying me with your unwieldy, annoying, pop-up blocker circumventing offers to “chat”.  If I wanted to chat with you, I would find a “contact” link on your web site and speak with someone in an off-shored call center.  Why do you think it would somehow be more attractive to instant-message this person?  It’s merely a form of less effective, less efficient and more annoying customer service.  Whoever thought up of this IS AN IDIOT.  And everyone else who thinks it’s a good idea to jump on this bandwagon is suffering from EXTREME STUPIDITY and incompetence in leadership.

OK, I’m done.  You may now continue with your regularly scheduled programming.