JT's Blog

Archive for January, 2014

Stop The Chat Window

by on Jan.07, 2014, under IT, WTF?

This is an open letter to corporate web sites.

Who thought an obnoxious offer “to chat” was a good idea?

Please STOP annoying me with your unwieldy, annoying, pop-up blocker circumventing offers to “chat”.  If I wanted to chat with you, I would find a “contact” link on your web site and speak with someone in an off-shored call center.  Why do you think it would somehow be more attractive to instant-message this person?  It’s merely a form of less effective, less efficient and more annoying customer service.  Whoever thought up of this IS AN IDIOT.  And everyone else who thinks it’s a good idea to jump on this bandwagon is suffering from EXTREME STUPIDITY and incompetence in leadership.

OK, I’m done.  You may now continue with your regularly scheduled programming.

 

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